Click on the
pdf of the Refurbished Product Warranty and Terms & Conditions at right.
and complete the form.
Fax the form
with a copy of your Tax Exemption Certificate to Video Systems Customer
Service at 502-666-7022.
STANDARD TERMS AND CONDITIONS
1. REFURBISHED PRODUCTS.
The products sold on this website are
REFURBISHED and are therefore NOT NEW. Buyer shall notify any subsequent
purchaser or end user that such products are refurbished.
The Terms and conditions contained herein constitute
the entire agreement between the parties. All sales of Honeywell are expressly
conditioned on the terms and conditions set forth below (the “Terms”), which are
the only Terms of this sale and supersede all prior negotiations, correspondence
and statements. These Terms may in some instances conflict with those affixed to
Buyer's purchase order or other order; if so, such terms not in conformance with
these Terms are rejected and these Terms govern. Acceptance of Buyer's order is
expressly conditioned upon Buyer's acceptance of or assent to these Terms, which
shall be established by a written acknowledgment, by implication, or by
acceptance or payment for products ordered hereunder. Honeywell's failure to
object to provisions contained in any communication from Buyer shall not be
deemed a waiver of these Terms. Any changes in these Terms must specifically be
agreed to in writing and signed by an officer of Honeywell before becoming
binding. Retention by Buyer of any products sold hereunder shall be conclusively
deemed acceptance of these Terms. HONEYWELL CANNOT BE RESPONSIBLE FOR PRICING OR
OTHER ERRORS ON THIS WEBSITE, AND RESERVES THE RIGHT TO CANCEL ORDERS ARISING
FROM SUCH ERRORS. DUE TO HONEYWELL REFURBISHED SUPPLIES BEING LIMITED TO STOCK
ON HAND; HONEYWELL RESERVES THE RIGHT TO CANCEL ANY ORDERS IN ITS SOLE
DISCRETION. ALL SALES ARE FINAL. NO RETURNS. PRODUCT MUST BE TAKEN FROM EXISTING
INVENTORY ONLY. NO SPECIAL ORDERS.
All shipments are made F.O.B. Honeywell’s shipping
point unless otherwise specified. Honeywell selects the carrier. Title to
products and risk of loss pass to Buyer upon delivery of the products by
Honeywell to the carrier or delivery service. Buyer assumes all risk of loss in
shipping and all liability for loss or damage, whether direct, indirect,
consequential or otherwise, due to delays once the products have been delivered
to the carrier. Buyer agrees to purchase any and all insurance it deems
necessary to indemnify it against any loss in shipping.
Honeywell shall not be responsible for loss, damage,
delay or failure with respect to the products if due to or arising from shortage
of raw materials, fires, labor troubles of any kind, accidents, breakdown of
machinery, government acts of any kind, failure of manufacturers, subcontractors
or suppliers to deliver materials or supplies or to provide services as agreed
or contemplated by past dealings, transportation difficulties of any kind, acts
of God, acts of Buyer or anything reasonably beyond Honeywell’s control, whether
or not presently occurring or contemplated by either party. Honeywell shall not
be liable for damages, general, consequential or otherwise, or for failure to
give notice of any delay until it shall have such additional time within which
to deliver the products as may be reasonably necessary under the circumstances
and shall have the right to apportion its inventory among its customers in such
a manner as it considers acceptable. Honeywell shall also have the right to
deliver the products in installments.
5. Limited Warranty.
Honeywell warrants its refurbished products
to be free from defects in materials and workmanship for 6 months under normal
use and service, normal wear and tear excepted, from the date such product is
actually sold to the Buyer; provided, that Buyer must present a valid invoice
evidencing such date. Honeywell shall have no obligation under this warranty or
otherwise, if the product is improperly installed, applied or maintained,
installed outside of stated operating parameters, altered or improperly serviced
or repaired by anyone other than Honeywell or Honeywell’s Authorized
Service/Repair Center, or if damage is caused by outside natural occurrences,
such as lightning, power surges or the like. In addition, this warranty shall
not apply to defects resulting from unauthorized modification, misuse,
vandalism, fire, floods, acts of nature, or alterations of serial numbers or
failures related to batteries of any type used in connection with other products
sold hereunder. Non-Honeywell branded products are warranted by the third party
manufacturer for a period as defined by the manufacturer. Honeywell assigns to
its customers those warranties and only those warranties extended by its vendors
for non-seller branded products. Honeywell does not itself warrant any
non-Honeywell branded product and sells only on an as is basis.
6. EXCLUSION OF WARRANTIES, LIMITATION OF LIABILITY
THERE ARE NO
WARRANTIES, EXPRESS OR IMPLIED, OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR
PURPOSE OR OTHERWISE, WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. IN
NO CASE SHALL HONEYWELL BE LIABLE TO ANYONE FOR ANY CONSEQUENTIAL OR INCIDENTAL
DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY, EXPRESS OR IMPLIED, OR UPON
ANY OTHER BASIS OF LIABILITY WHATSOEVER, EVEN IF THE LOSS OR DAMAGE IS CAUSED BY
ITS OWN NEGLIGENCE OR FAULT AND EVEN IF HONEYWELL HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH LOSSES OR DAMAGES. ALL SOFTWARE, IF ANY, IS SOLD “AS IS” AND
WITHOUT WARRANTY OF ANY KIND. HONEYWELL EXPRESSLY DISCLAIMS ALL WARRANTIES
EXPRESS OR IMPLIED ON SOFTWARE, INCLUDING BUT NOT LIMITED TO, NONINFRINGEMENT OF
THIRD PARTY RIGHTS, AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE. HONEYWELL DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN
THE SOFTWARE WILL MEET BUYER’S REQUIREMENTS, OR THAT THE OPERATION OF THE
SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE.
BUYER EXPRESSLY UNDERSTANDS
AND AGREES THAT HONEYWELL DOES NOT WARRANT THAT THE PRODUCT OR SOFTWARE IS FREE
OF CLAIMS OF INTELLECTUAL PROPERTY INFRINGEMENT BY ANY THIRD PARTY. HONEYWELL
HEREBY DISCLAIMS ANY SUCH WARRANTY OR INDEMNIFICATION AGAINST INTELLECTUAL
PROPERTY INFRINGEMENT, INCLUDING BUT NOT LIMITED TO PATENT, TRADEMARK, COPYRIGHT
OR TRADE SECRET INFRINGEMENT.
Any description of the goods or services,
whether in writing or made orally by Honeywell or Honeywell’s agents,
specifications, samples, models, bulletin, drawings, diagrams, engineering
sheets, or similar materials used in connection with customer’s order are for
the sole purpose of identifying the goods and/or services and shall not be
construed as an express warranty. Any suggestions by Honeywell or Honeywell’s
agents regarding use, applications, or suitability of the goods and/or services
shall not be construed as an express warranty unless confirmed to be such in
writing by Honeywell. Honeywell does not represent that the products it sells
may not be compromised or circumvented; that the products will prevent any
personal injury or property loss by burglary, robbery, fire or otherwise, or
that the products will in all cases provide adequate warning or protection.
Buyer understands and will cause its Customer to understand that a properly
installed and maintained alarm may only reduce the risk of a burglary, robbery
or fire without warning, but it is not insurance or a guarantee that such will
not occur or will not cause or lead to personal injury or property loss.
CONSEQUENTLY, HONEYWELL SHALL HAVE NO LIABILITY FOR ANY PERSONAL INJURY,
PROPERTY DAMAGE OR OTHER LOSS BASED ON ANY CLAIM AT ALL INCLUDING A CLAIM THE
PRODUCT FAILED TO GIVE WARNING. However, if Honeywell is held liable whether
directly or indirectly for any loss or damage with respect to the products it
sells, regardless of cause or origin, its maximum liability shall not in any
case excee the purchase price of the product, which shall be fixed as liquidated
damages and not as a penalty, and shall be the complete and exclusive remedy
7. Limitation on Liability to Buyer's Customers.
Buyer agrees to
limit liability to its customers to the fullest extent permitted by law. By
accepting the goods, to the fullest extent permitted by law, Buyer assumes all
liability for, and agrees to indemnify and hold Honeywell harmless against and
defend Honeywell from, any and all suits, claims, demands, causes of action and
judgments relating to damages, whether for personal injury or to personal
property, suffered by any person, firm, corporation or business association,
including but not limited to, Buyer's customers and/or users of the goods
because of any failure of the goods to detect and/or warn of the danger for
which the goods were designed or any other failure of the goods whether or not
such damages are caused or contributed to by the sole or joint concurring
negligence of Honeywell.
8. Returns and Repairs.
Subject to the terms and conditions listed
below, during the warranty period, Honeywell will repair or replace, at its sole
option, free of charge any defective products returned prepaid. Refurbished
products must be disclosed as such in connection with any repairs. Any attempts
to seeks repair or replacement of refurbished product without such disclosure
will void all warranties. In the event you have a problem with any Honeywell
product, please call and request a RETURN MERCHANDISE AUTHORIZATION (RMA) NUMBER
from the Customer Service Dept.
In the USA and Canada, call 1-800-323-4576; please ask for Customer Service. In Mexico, call 1-305-805-8188,
|12220 Rojas Drive, Suite 700
Paso, TX – 79936
|145 Barr, Unit 2
H4T 1W6 CANADA
|7151 Av. Rosa Ma. Y. |
Be sure to have the model number, serial number, and the nature of the
problem available for the customer service representative. Prior authorization
MUST be obtained for all returns, exchanges, or credits. ITEMS SHIPPED TO
HONEYWELL WITHOUT A CLEARLY IDENTIFIED RMA NUMBER MAY BE REFUSED. A copy of the
original invoice must be supplied with any returned product.
returned will be tested to verify the defect. Upon verification of the defect,
the product will be repaired or exchanged, at the sole discretion of Honeywell.
In the event of replacement, the returned product will be credited to the
customer’s account and a new invoice issued for the replacement item. Honeywell
reserves the right to issue a credit only in lieu of replacement. If the product
is found to be in good working order or its inability to function properly is a
result of user damage or abuse, the product will be returned in the same
condition as received unless repair is possible and requested by the customer.
Repairs of such nature will incur a charge for parts and labor and will proceed
only by agreement with the customer to accept the charge.Non-Warranty Repair.
Buyer will be charged for repairs on out of warranty equipment. Applicable
charges will be calculated and quoted when an RMA number is issued. Charges may
vary based on actual equipment condition. Buyer must pay shipping costs to the
Honeywell Repair Department. Costs to repair and return defective equipment will
be the responsibility of the Buyer. For all non-warranty repairs customer will
be billed for parts, labor and shipping. Non-warranty repairs are warranted for
90 days from date of repair.
Prices do not include any municipal, state or federal
sales, use, excise, value added or similar taxes. Consequently, in addition to
prices specified, the amount of any present or future tax that may be imposed
shall be paid by Buyer, or in lieu thereof Buyer will provide Honeywell with a
tax exemption certificate acceptable to the taxing authorities.
10. Purchase on Credit.
This purchase, or prior purchases of Buyer
from Honeywell, may have given rise to the extension of credit to Buyer by
Honeywell. Honeywell reserves the right at any time to revoke any credit
extended to Buyer because of Buyer's failure to pay for any products when due or
for any other reason deemed
** I acknowledge the Terms and Conditions for the Honeywell Video Systems